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高考英语 重难点专项突破练习卷22 应用文——半正式语域:得体性(请求、致谢、投诉) 导学案含答案
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这是一份高考英语 重难点专项突破练习卷22 应用文——半正式语域:得体性(请求、致谢、投诉) 导学案含答案,共13页。
核【核心知识·深度解读】
应用文写作中,语域的把握是得分的关键。所谓“半正式语域”,介于正式与非正式之间,常见于学生与老师、顾客与服务人员、同事之间等社会关系。得体性体现在:语气恰当、措辞准确、符合身份关系。近三年高考书面表达中,请求信、致谢信、投诉信是高频考查体裁,而考生失分的主要原因往往是语气不当(过于生硬或过于随意)。
一、半正式语域的特征
二、得体性的三个维度
① 身份关系:根据收信人身份选择合适语气。对老师、长辈、机构用礼貌客气的半正式;对朋友、同学可用稍显随意的口语。
② 目的需求:请求要委婉,致谢要真诚,投诉要有理有据而不失礼貌。
③ 文化习惯:英语应用文讲究“礼貌原则”,即使是投诉也要先肯定再指出问题,避免直接指责。
三、三类文体的核心要点
1. 请求信:开头表明请求(I'm writing t ask if...),说明理由,表达感谢和期待。常用句型:I was wndering if yu culd... / Wuld it be pssible t... / I'd appreciate it if yu culd...
2. 致谢信:开头直接感谢,提及具体帮助内容,表达感受,并适当回馈(如邀请对方)。常用句型:I'm writing t thank yu fr... / I'm s grateful fr yur help. / Yur kindness meant a lt t me.
3. 投诉信:开头表明投诉事宜,说明问题细节,表达期望的解决方案,语气冷静有理。常用句型:I'm afraid I have a cmplaint abut... / I was disappinted t find that... / I wuld appreciate it if yu culd...
四、示例题目:写一封邮件感谢外国朋友在你生病期间对你的照顾。高分作文用了“I'm writing t express my heartfelt thanks fr yur care while I was ill.”这样的半正式表达,既真诚又不失礼貌。
专项突破
一、得体性判断与修改(判断下列句子语气是否得体,若不得体请给出修改建议)
1. 给老师写信请求延长作业期限: "I need mre time fr the hmewrk. Give me anther week."
2. 感谢朋友帮你搬家: "Thanks a millin fr helping me mve! Yu're a lifesaver!"
3. 投诉网购商品质量问题: "Yur prduct is terrible. I want my mney back right nw."
4. 向教授咨询选课建议: "Hey Prfessr, what curses shuld I take next semester?"
5. 感谢老师指导论文: "I am writing t express my sincere appreciatin fr yur guidance n my thesis."
6. 请求图书馆延长借书期限: "I want t keep the bk lnger."
7. 投诉餐厅服务: "The service was slw and the waiter was rude." (直接这样写是否合适?)
8. 向公司客户服务部询问订单状态: "Where's my rder? It's been tw weeks!"
9. 感谢陌生人的帮助: "Thanks fr yur help. I we yu ne."
10. 请求同事帮忙完成项目: "Can yu help me with this prject? It's urgent."
11. 向学校申请调换宿舍: "I dn't like my rmmate. Change my rm."
12. 感谢教授写推荐信: "Thank yu fr writing the recmmendatin letter fr me. I really appreciate it."
13. 投诉航班延误并要求赔偿: "Yur flight was late. I demand cmpensatin."
14. 请求邻居晚上安静一点: "Culd yu please keep the nise dwn after 10 p.m.? I have truble sleeping."
15. 感谢导师在求职中的帮助: "Thanks fr yur advice n my jb applicatin. It helped a lt."
16. 请求教授延期提交申请: "I was wndering if it might be pssible t have an extensin n the applicatin deadline."
17. 投诉酒店房间不干净: "The rm was dirty. I want a refund."
18. 感谢朋友送的礼物: "Thank yu fr the wnderful gift! It's exactly what I wanted."
19. 请求书店保留一本书: "Please hld that bk fr me. I'll cme get it tmrrw."
20. 感谢志愿者活动组织者: "I'm writing t thank yu fr rganizing such a meaningful vlunteer activity."
二、情景写作(根据情景写出得体的句子)
21. 你想请教授帮你写一封推荐信,你会如何开头?
22. 朋友在你生病时每天给你送饭,你想写封邮件感谢他/她,第一句怎么写?
23. 你在网上买的衣服尺寸不对,想给客服写封投诉信,说明问题并提出解决方案。
24. 你想邀请外国朋友参加你的生日派对,但你知道他可能很忙,如何委婉询问?
25. 你向图书馆借的书快到期了,但还需要继续使用,如何请求续借?
26. 你作为学生会主席,想请校长出席闭幕式并致辞,如何措辞?
27. 你收到一位陌生人的帮助(帮你找回丢失的钱包),想写封感谢信,如何表达?
28. 你预订的酒店房间被重复预订,前台无法解决,你想给经理写投诉信。
29. 你想请老师对你的演讲稿提些建议,如何礼貌请求?
30. 你感谢一位学长在选课方面给你的建议,并告诉他结果很好。
31. 你网购的电子产品坏了,还在保修期内,如何向客服写信要求维修?
32. 你想请邻居在你去度假时帮忙照看植物,如何请求?
33. 你收到一位教授赠送的书籍,想写封感谢信。
34. 你参加的夏令营因天气原因取消,你想询问退款事宜。
35. 你感谢志愿者在社区活动中的辛勤工作,作为组织者写封感谢信。
36. 你向公司申请实习,但需要对方提供更多信息,如何写咨询邮件?
37. 你感谢朋友在你备考期间的理解和支持。
38. 你投诉外卖送错餐品,希望商家退款或重送。
39. 你想请教授指导你的科研项目,如何提出请求?
40. 你感谢房东在租房期间对你的照顾,并告知即将搬离。
三、礼貌用语匹配
41. 请求帮助 (一般) A. I wuld like t express my sincere aplgies fr...
42. 请求帮助 (正式) B. I'm writing t cmplain abut...
43. 感谢 (一般) C. Culd yu
44. 感谢 (正式) D. I was wndering if yu culd...
45. 投诉 (一般) E. Thank yu s much fr...
46. 投诉 (正式) F. I'm writing t express my dissatisfactin with...
47. 道歉 (一般) G. I'm s srry fr...
48. 道歉 (正式) H. Thanks a lt!
49. 咨询信息 (一般) I. I am writing t inquire abut...
50. 咨询信息 (正式) J. I'd like t knw if...
四、语篇填空(每空一词)
Dear Mr. Jhnsn,
I am writing t 51.________ (请求) yur permissin t use the schl auditrium fr ur club's annual exhibitin n May 20th. We have prepared varius activities t shwcase ur achievements. 52.________ (我想知道) if it wuld be pssible t bk it frm 2 p.m. t 5 p.m.
I wuld als like t 53.________ (感谢) yu fr yur cntinuus supprt t ur club. Last year's exhibitin was a great success 54.________ (由于) yur help.
55.________ (如果你能) let me knw by the end f this week, I wuld be mst grateful. Please feel free t 56.________ (联系) me if yu need mre details.
57.________ (真诚的),
Li Hua
51.________ 52.________ 53.________ 54.________ 55.________ 56.________ 57.________
Dear Custmer Service,
I am writing t 58.________ (投诉) abut a recent purchase I made n yur website. Order #12345 arrived yesterday, but unfrtunately, the item is damaged.
59.________ (我感到失望) as this prduct was intended as a gift. I have attached phts f the damage. 60.________ (我将感激) if yu culd arrange a replacement r issue a refund.
61.________ (请告知) me hw yu wuld like t prceed. I lk frward t yur prmpt respnse.
62.________ (此致),
Zhang Wei
58.________ 59.________ 60.________ 61.________ 62.________
五、整篇写作(根据情景完成整封信,词数80-100)
63. 你刚参加完一次国际文化交流活动,想给组织者写一封感谢信,感谢他们的精心安排,并提及你最喜欢的活动环节。
64. 你在网上订购了一本书,收到后发现缺页,给客服写一封投诉信,要求换货。
65. 你想申请暑期志愿者项目,但网站上信息不全,给主办方写一封咨询信,询问报名截止日期、服务内容和食宿安排。
66. 你收到一位教授的邀请,参加他的研究项目,但由于时间冲突无法参加,写一封谢绝信,表达感谢并说明理由。
67. 你作为班长,想请英语老师为班级英语角活动提供一些建议,写一封请求信。
68. 你刚从国外旅游回来,想给在旅途中帮助过你的当地向导写一封感谢信。
69. 你网购的耳机质量有问题,写一封投诉信要求退款。
70. 你收到一家公司的实习录用通知,但由于个人原因无法接受,写一封谢绝信。
参考答案及解析
一、得体性判断与修改
1. 不得体。修改:Culd I pssibly have an extensin n the hmewrk? I wuld really appreciate it.
2. 得体(朋友间非正式可以)。
3. 不得体。修改:I'm afraid I have a cmplaint abut the prduct I purchased. It is nt as described and I wuld like a refund.
4. 不得体。修改:Dear Prfessr, I wuld be grateful if yu culd give me sme advice n curse selectin fr next semester.
5. 得体。
6. 不得体。修改:I was wndering if it wuld be pssible t renew the bk fr anther week.
7. 尚可,但可以更礼貌:I was disappinted with the service as it was slw and the waiter seemed a bit rude.
8. 不得体。修改:Culd yu please update me n the status f my rder? It has been tw weeks since I placed it.
9. 得体(半正式,可用于感谢陌生人)。
10. 尚可,同事间可接受。但更礼貌:Wuld yu be able t help me with this prject? It's urgent and I'd really appreciate yur assistance.
11. 不得体。修改:I wuld like t request a rm change due t sme difficulties with my current rmmate. Culd yu please advise n the prcedure?
12. 得体。
13. 不得体。修改:I am writing t express my cncern abut the flight delay. I wuld like t knw if cmpensatin is available.
14. 得体。
15. 得体。
16. 得体。
17. 不得体。修改:I was disappinted t find that the rm was nt as clean as expected. I wuld appreciate it if yu culd lk int this matter.
18. 得体。
19. 尚可,但更礼貌:Wuld it be pssible t hld that bk fr me? I can pick it up tmrrw.
20. 得体。
二、情景写作(示例)
21. I am writing t respectfully ask if yu wuld be willing t write a letter f recmmendatin fr me.
22. I'm writing t thank yu fr taking care f me during my illness. Yur kindness meant s much.
23. I'm afraid I have a prblem with an item I rdered. The size is t small, and I wuld like t exchange it fr a larger ne.
24. I'm having a small birthday party this Saturday. I'd lve fr yu t cme if yu're free. N pressure at all!
25. I was wndering if it wuld be pssible t renew the bk fr anther week as I still need it fr my research.
26. On behalf f the Student Unin, I wuld like t invite yu t attend the clsing ceremny and deliver a speech. We wuld be hnred by yur presence.
27. I'm writing t express my heartfelt thanks fr returning my lst wallet. Yur hnesty is truly appreciated.
28. I am writing t reprt an issue with my reservatin. It appears my rm was duble-bked. I wuld appreciate yur assistance in reslving this.
29. Wuld yu be willing t give me sme feedback n my speech draft? I wuld value yur suggestins.
30. Thank yu s much fr yur advice n curse selectin. I fllwed yur suggestin and it wrked ut really well!
31. I am writing t request a repair fr a prduct purchased frm yur stre. It is still under warranty and has stpped wrking.
32. Culd yu pssibly water my plants while I'm away n vacatin next week? I'd be very grateful.
33. Thank yu very much fr the bk yu sent me. It was very thughtful f yu, and I am enjying it immensely.
34. I wuld like t inquire abut the refund plicy fr the summer camp, as it was cancelled due t weather.
35. On behalf f the cmmunity, I want t thank all the vlunteers fr their hard wrk during the event. Yur dedicatin made it a success.
36. I am interested in the internship psitin advertised. Culd yu please prvide mre infrmatin abut the applicatin prcess?
37. Thank yu fr being s understanding during my exam perid. Yur supprt really helped me stay fcused.
38. I'm afraid my rder arrived with the wrng items. Culd yu please arrange a replacement r refund?
39. I wuld be hnred if yu culd supervise my research prject. I am very interested in yur field f study.
40. Thank yu fr being such a wnderful landlrd. I have enjyed living here and will be sad t leave. I will ensure everything is in rder befre mving ut.
三、礼貌用语匹配
41-D, 42-C, 43-E, 44-(无), 45-B, 46-F, 47-G, 48-A, 49-J, 50-I.
四、语篇填空
51. request / ask fr 52. I was wndering 53. thank 54. thanks t / because f 55. If yu culd 56. cntact 57. Yurs sincerely 58. cmplain 59. I am disappinted 60. I wuld appreciate it 61. Please let me knw 62. Yurs faithfully / Best regards
五、整篇写作(范文略,但给出要点)
63-70略,教师可参考前面情景写作示例进行批改,要点包括:正确称呼、礼貌语气、清晰目的、具体细节、恰当结尾。
教学使用建议: 建议学生先理解得体性的三个维度,然后通过判断修改体会常见错误,再通过情景写作练习具体表达。教师可组织互评,重点关注语气是否恰当、措辞是否准确。最后整篇写作可布置为课后作业。
维度
正式
半正式(得体)
非正式
称呼
Dear Sir/Madam,
Dear Mr. Smith, / Dear Prfessr Li,
Hi Jhn,
请求用语
I wuld be grateful if yu culd...
Culd yu please... / I was wndering if...
Can
致谢用语
I wish t express my sincere gratitude...
Thank yu s much fr... / I really appreciate...
Thanks a lt!
投诉用语
I am writing t express my dissatisfactin...
I'm afraid there's been a prblem... / I'd like t bring yur attentin t...
This is terrible! Yu messed up!
结尾
Yurs faithfully,
Best regards, / Yurs sincerely,
Cheers, / Take care,
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