英语丨江苏省南京市第九中学2024届高三上学期8月暑期质量调研英语试卷及答案

这是一份英语丨江苏省南京市第九中学2024届高三上学期8月暑期质量调研英语试卷及答案，共16页。试卷主要包含了5 分，满分 7， Where is Mr等内容，欢迎下载使用。

2024届高三年级暑期质量调研英语试卷
命题人 审题人

第一部分：听力第一节 (共 5 小题；每小题 1.5 分，满分 7.5 分)
听下面5段对话,每段对话后有一个小题,从题中所给的A、B、C三个选项中选出最佳选项,并标在试卷的相应位置。听完每段对话后,你都有5秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。
1. What will the man do next?
A. Finish his drink. B. Prepare for the party. C. Talk with the woman.
2. Where is Mr. Davies now?
A. At home. B. In his office. C. On his way to office.
3. Why does the girl feel worried?
A. She failed the exam.
B. She didn’t achieve her goal.
C. Her mother will punish her.
4. Where does the conversation most probably take place?
A. In a library. B. In a classroom. C. In a bookstore.
5. What are the speakers mainly talking about?
A. High labor costs in America.
B. A way of life in America.
C. Living conditions in America.
第二节 (共 15 小题；每小题 1.5 分，满分 22.5 分)
听下面5段对话或独白。每段对话或独白后有几个小题,从题中所给的A、B、C三个选项中选出最佳选项,并标在试卷的相应位置。听每段对话或独白前,你将有时间阅读各个小题,每小题5秒钟;听完后,各小题将给出5秒钟的作答时间。每段对话或独白读两遍。
听第 6 段材料，回答第 6、7 题。
6. What are the speakers talking about?
A. Whether to have lunch.
B. What to have for lunch.
C. Where to have lunch.
7. What do we know about the man?
A. He prefers expensive restaurants.
B. He wants to eat fast food today.
C. His neighborhood is a bit far from the market.
听第 7 段材料，回答第 8、9 题。
8. Why does the man like traveling by train?
A. He thinks it is safe.
B. He can meet different people.
C. He can enjoy the scene outside.
9. What does the woman dislike about traveling by train?
A. The noise. B. The speed. C. The platform.
听第 8 段材料，回答第 10 至 12 题。
10. What is the relationship between the speakers?
A. Boss and secretary. B. Husband and wife. C. Guide and tourist.
11. How long is the speakers’ trip?
A. Two days. B. Five days. C. Seven days.
12. What will the speakers visit tomorrow?
A. A museum. B. A church. C. A tower.
听第 9 段材料，回答第 13 至 16 题。
13. What is the man probably?
A. A host. B. A pianist. C. A reporter.
14. How much does the ticket for the jazz performance cost on Thursday night?
A. £8. B. £10. C. £12.
15. When will the heavy metal kings Megablitz perform?
A. On Thursday. B. On Friday. C. On Saturday.
16. Where will the new seventies soul night be held?
A. At the Jazz Cafe. B. At the Sound Club. C. At the Queen’s Hall.
听第 10 段材料，回答第 17 至 20 题。
17. When did the consultants do the survey?
A. Several months ago. B. Several weeks ago. C. Several days ago.
18. What was the company’s score for friendliness as a whole?
A. 8 out of 10. B. 7 out of 10. C. 6 out of 10.
19. How did the consultants suggest the company improve their friendliness?
A. By using classic music.
B. By answering the calls cheerfully.
C. By using some good phrases on the phone.
20. What did the company staff do well in?
A. How quickly they answered the calls.
B. How efficiently they dealt with inquiries.
C. How exactly they remembered the callers’ names.
第二部分 阅读(共两节，满分50分)
第一节 (共15小题；每小题2.5分，满分37.5分)
阅读下列短文，从每题所给的 A、B、C 和 D 四个选项中，选出最佳选项。
A
Searching the OED
How to use the quick search
The quick search bar can be found on the OED (Oxford English Dictionary) homepage and at the top of every entry page, and finds main dictionary entries, such as alphabet, break, xylophone. It also finds phrases and compounds listed within main entries, such as to look up an alphabet book, and different forms of spellings such as dictionaries.
Wildcard searches
A wildcard is a symbol which stands for any character. The question mark ? represents the occurrence of any one single character, and the asterisk * represents the occurrence of any number of characters (or no character at all) . Wildcards are useful if you do not know how to spell a word, or if you want to find several terms beginning with the same root.
How to use the advanced search
An advanced search is a full search of the entire dictionary text which is for readers who have logged in or subscribed to the dictionary. Advanced search can be especially useful for very specific searches. You can use the search area functionality to search by each section of an entry. You can also use filters to narrow your search to match certain criteria.
Browsing by categories
Categories allow you to explore the dictionary through groupings of words in, for instance, a subject or from a particular origin. If you want to find all the Carribbean borrowings in English, or find the first word related to espionage to enter the dictionary, this is the function for you.
Further explore your search by using the options that appear on the right-hand side of the results page.
21. What will you use if you are not sure of the spelling of a word?
A. The quick search. B. Browsing by categories.
C. The advanced search. D. Wildcard searches.
22. What’s the requirement of using the advanced search?
A. Registering for the dictionary. B. Matching certain criteria.
C. Searching with specific words. D. Searching with purpose.
23. Where is this text probably taken from?
A. A dictionary. B. A website. C. A brochure. D. A textbook.
B
Paul O’Sullivan lounged around his Baltimore apartment one evening in 2014, feeling bored. So, like many others, he logged on to Facebook to find out just how many others on the social network shared his name. Moments later, dozens of name twins from around the world filled his screen. On a whim, he decided to send friend requests to them all.
Many of his fellow Paul O’Sullivans ignored him, but a few felt too curious to pass up his invitation. As Baltimore Paul scrolled through the other Paul O’Sullivans’ profiles, he noticed something four of them had in common: They were all musicians. Like Baltimore Paul, Rotterdam Paul sang and played guitar. Another Paul in Manchester, England, played bass. And Paul from Pennsylvania was a drummer. Baltimore Paul had an idea. Wouldn’t it be funny, he asked the other musical Pauls, if they formed a band called The Paul O’Sullivans? Yes, they all agreed.
Starting a band across multiple time zones proved to be tricky. Shaky Wi-Fi and other technical difficulties meant they were often out of sync. And being even half a second off from one another wrecked their sound. To fix this, they created a sort of
musical assembly line. Baltimore Paul and Rotterdam Paul wrote and recorded a basic track, then e-mailed it to Manchester Paul.
“I listen to the song over a few days,” says Manchester Paul, “to get a feel for what bass arrangement seems most appropriate.” Once he recorded a bass track, he e-mailed it back to Baltimore Paul, who then built it into the main song. Later, Pennsylvania Paul added the drumbeat. Round and round the track went, with each member adding on his own layer until they achieved the sound they want.
The Paul O’Sullivan Band released its first original song, “Namesake”, in March 2016, which was about long-distance relationships. And when COVID-19 slowly shut down the world, the Pauls didn’t miss a beat. After all, the band had already got the hang of remote work. They used their time during the pandemic to record their first EP. Titled Internet Famous: A Retrospective, it was released last April.
“What are the odds,” says Baltimore Paul, “that a random Facebook request would lead not only to new music but to lasting friendships as well?” “Some things are just meant to be.”
24. How can the four Paul O’Sullivans be distinguished?
A. By the place they come from. B. By their e-mail addresses.
C. By the musical styles they like. D. By the musical instruments they play.
25. What does “this” refer to in paragraph three?
A. The inaccessibility of Wi-Fi.
B. Their lack of experience.
C. Their being in different time zones.
D. The existence of technical barriers.
26.What can we infer from the underlined sentence in paragraph five?
A. The band had to pause because of the pandemic.
B. They got inspired and composed original songs.
C. The band continued to work in spite of the pandemic.
D. The whole world was badly destroyed by COVID-19.
27. What can be the best title for the article?
A. A Pure Coincidence B. A Random Facebook Request
C. Long-distance Friendships D. Banding Together
C
When some people hear self-discipline, they think that it’s boring. They equate a disciplined life to feelings of entrapment. Allow me to tell you a story.
On a hot sunny day, Bertha is buzzing by her hive with some other bees, just relaxing and having a good time. Suddenly a bear starts to approach her hive for some honey and bee eggs. To save her hive, Bertha stings the bear. But its skin is so thick that once she tries to pull her sting out she dismembers(肢解) herself and dies.
The sad part is that Bertha has no choice. Through years of evolution she has developed a biological reaction to dangers—to sting threats. If she had known she would die, she might have flown away and saved her own life.
Bees are prisoners of their own biology, but humans can override their biology. Through self-discipline，most people have long-term desires for lasting relationships, meaningful careers or healthy bodies but are constantly tempted by short term pleasures, such as junk food or video games. Deep down they really want the life that comes in the long term. Yet they keep giving in to short-term pleasures.
The only difference is self-discipline. Luckily, humans have the ability to practice self-discipline. It gives us the freedom to achieve what we truly want in life and allow us to break free of the biological or societal cages around us. But it’s not that simple.
Companies are aware of our natural, biological reactions and use this against us by using supernormal stimuli. An example is junk food. Our ancestors were wired to seek out and enjoy fat and salty food because it was so rare at the time. But now companies have genetically engineered food to include more fats and salts than ever before in order to make us desire it even more.
Social media and the Internet as a whole is another form of supernormal stimuli. Humans are biologically wired to seek out novelty. For our ancestors novelty could lead to more knowledge about the world, which could lead to more wisdom that helped us thrive as a species. It has its usefulness. However, the Internet has been designed to take advantage of this desire for novelty by showing you more novelty than you can ever dream of. Every page links out more pages. And every video to a video with even more novelty. Video games do the same thing.
On the plus side, however, you and I are not like the bee, because we are not caused by our own biology. With self-discipline, we can live the life we truly want. We have the choice to be free.
28. Why is the story of Bertha mentioned in paragraph two?
A. To illustrate what evolution is.
B. To draw readers’ attention to self-discipline.
C. To arouse readers’ sympathy for Bertha.
D. To offer a perfect example of self-discipline.
29. What does the underlined word “stimuli” in paragraph six most probably mean?
A. Something that encourages certain reactions.
B. Something that is unhealthy for people to eat.
C. Something that does good to our mental health.
D. Something that discourages people from taking action.
30. What is the author’s attitude towards social media and the Internet?
A. Approving. B. Critical. C. Objective. D. Cautious.
31. What makes the author think humans are lucky compared with bees?
A. Humans’ blessing of an advanced biological system.
B. Humans’ desires to live an ideal life.
C. Humans’ eagerness to overcome inborn disadvantages.
D. Humans’ ability to practice self-discipline.
D
You don’t have to look hard to see that the world is in crisis. The terrible floods in Pakistan have made 33 million people the latest victims of the climate crisis. Meanwhile, in Europe, the skyrocketing cost of gas is causing some in the UK to panic — buy wood to heat their homes.
These crises, though very different, have a common cause: our reliance on burning fossil fuels. Clearly, we need to make the transition to renewable sources of energy — and fast. We all know the challenges. If we are to get most of our power from renewables, we must find a way to manage the uncertainty of wind and solar. To popularize green transport, we need more people to buy electric vehicles. In both cases, better batteries are crucial.
Today’s best batteries are made with lithium ions. But supplies of lithium are limited and the mining process can damage the environment. That is why battery researchers are looking beyond lithium towards all manner of alternatives.
Quantum batteries are one of the most unusual of these. Like quantum computers, these would be made up of qubits that would offer an advantage. The key point is that the more qubits you have, the faster your battery will charge. In theory, a quantum battery made up of 100 qubits could charge 100 times faster than a classical battery of the same capacity.
It sounds too good to be true. But earlier this year, researchers showed for the first time that quantum batteries have this advantage in practice. That is a huge step, even if there is no guarantee that the technology can be promoted. Some still argue that practical quantum batteries are a pipe dream. But batteries that charge in an instant would be transformative, not least in terms of boosting the transition to electric vehicles, which is limited by charging times that can be painfully slow. Given the promise of instant power, quantum batteries should be taken seriously.
32. What might be the shared cause of these crises?
A. Our expenses on fossil fuels. B. The terrible natural disasters.
C. Our dependence of fossil energy. D. The extreme climate emergency.
33. In what aspect do quantum batteries outperform lithium ones?
A. Faster charging speed. B. Longer life span.
C. Larger capacity. D. Lower production cost.
34. What does the underlined phrase “a pipe dream” in the last paragraph probably mean?
A. A practical idea. B. A brilliant plan.
C. A selfish desire. D. A vain hope.
35. What is the text mainly about?
A. Quantum batteries are worth further research.
B. Quantum batteries are bound to be made.
C. Renewable batteries are greatly in demand.
D. Lithium batteries tend to be out of date.

第二节 (共 5 小题;每小题 2. 5 分，满分 12. 5 分)
阅读下面短文，从短文后的选项中选出可以填入空白处的最佳选项。选项中有两项为多余选项。
Fake news spreads faster and more easily today through the internet, social media and instant messaging. 36 , which can harm the public health and add to social disorder and division.
Some fake news also contains a mixture of correct information, which makes it difficult to spot what is true and accurate. 37 . They might not have read the full story before sharing or just glanced over it. Before you decide to share, make sure to read stories properly and follow some checks to determine the accuracy.
If the story appears to claim a much higher level of certainty in its advice and arguments than other stories, this is questionable. 38 . So, it is only natural to more readily accept information that provides comfort or easy solutions – unfortunately, often in a false way.
39 , it is worth double-checking. Fake news will try to grab your attention by being more exaggerated than real stories. Anything written entirely in capital letters or containing a lot of exclamation marks should raise your suspicions.
The best sources for authentic information are your government websites. However, even government messaging can get things wrong. 40 . For instance, The Conversation is a more trusted source because all content is written by academics who are experts in their fields. Websites such as APFactCheck and Full Fact highlight common fake news stories. A search engine can be used to look up the title of the article to see if it has been identified as fake news by the mainstream media.
A. If a story is more surprising
B. People will be seeking certainty in a time of high uncertainty
C. Fake news may also be shared by trusted friends and family
D. If a message presses you to share
E. But they are more trustworthy than unchecked sources on social media
F. These messages may contain useless, incorrect information and advice
G. Think twice about the messages and help guide your family and friends
第二部分 语言运用(共两节，满分30分)
第一节 (共15小题;每小题1分，满分15分)
阅读下面短文，从短文后各题所给的A、B、C、D四个选项中选出可以填入空白处的最佳选项。公众号：全元高考
I had accepted an invitation from my friend John to visit him and his family on the dairy farm. Upon arrival, they told me that one of their cows would be ___41___ soon, which absolutely aroused my interest. “John, come out!”, his father yelled. We all ___42___ ran out to see what was happening. Surprisingly, the cow had wandered away from the field and slipped down into a creek(溪流). We dashed there while John’s brother ___43___ to the barn(谷仓) to get the tractor.
The poor cow was drowned up to her neck. She was in ___44___ birthing mode, in the middle of the creek. Everyone was enveloped with ___45___. Some tried to get a rope around the cow to pull her up on the bank, but the fast running current ___46___ it.
Immediately, I jumped in! When I entered the water, I was ___47___ by the icy coldness.
Within minutes a sixty-pound calf was born right into my arms! We managed to ___48___ the newborn calf to safety. The others successfully ___49___the cow and pulled her up with the tractor.
Then came our next ___50___: how to get the calf warmed up! As I ___51___ him fiercely, my thoughts were totally focused on his ___52___. He made it! However, since the cow had given birth in the water, her afterbirth, along with her scent(气味), had washed away. The new mother might not ___53___ the baby.
___54___, the cow took only a short while to recognize her calf. All I had wanted was to see the birth of the calf, but to ___55___ as fully as I did was one of the most wonderful experiences I’ve ever had!
41. A. on board B. in danger C. on sale D. in labor
42. A. cautiously B. excitedly C. anxiously D. voluntarily
43. A. paced B. walked C. raced D. slid
44. A. full B. silent C. common D. conscious
45. A. guilt B. delight C. panic D. dislike
46. A. prevented B. released C. trapped D. protected
47. A. scared B. amazed C. discouraged D. shocked
48. A. drag B. float C. drive D. push
49. A. carried B. freed C. roped D. urged
50. A. choice B. pain C. concern D. opportunity
51. A. fanned B. rubbed C. struck D. pressed
52. A. birth B. body C. injury D. survival
53. A. notice B. ignore C. acknowledge D. adopt
54. A. To our relief B. Without hesitation
C. To our curiosity D. Without prejudice
55. A. show B. plan C. understand D. participate
第二节：单词拼写及语法填空（共15分，每题1分，共15小题）
56. To make yourself healthy and energetic, you should get more exercise to __________ (strong) your muscles.
57. __________ (equip) with some modern devices, the boys headed for the forest happily.
58. Somehow, the arguments and reasoning resulted in a __________(globe) reduction in error.
59. However, Cason’s theme is a more weighty warning about environmental __________ (destroy).
60. We are all responsible for this tragic situation __________ a certain extent.
61. As a famous pop star, he loves __________ (surround) by so many fans coming to visit him from many towns.
62. Apart from the textbooks, other materials like dictionaries，reference books were often referred to __________(assist) my studies last year.
63. The village has changed beyond recognition, __________rows of factories built on what used to be a farmland.
64. They kept their collection at home until it got too big __________until they died, and then it was given to a museum.
65. Of all the anxious candidates, he is __________ (nerve) about his chances of being admitted.
66. This list ranked companies that make charitable __________(contribute) of a half million dollars or more.
67. She __________ (gentle) took hold of the door handle, turned it, entered the room and laid the baby down on the bed.
68. Those suffering from ________ (infect) diseases were separated from the other patients. 
69. Simple acts of kindness and __________（generous） can be seen everywhere.
70. __________ bothers many children is that their parents aren’t fully aware of the importance their privacy.
第四部分 写作(共两节，满分 40 分)
第一节(满分 15 分) 公众号：全元高考
71. 假如你是李华，你的朋友 Caroline 发来邮件向你求助，她近来因考试成绩不佳，深受打击，逐渐对学习失去信心，请你给她写一封回信，帮助她重拾信心。具体内容如下：
1.给予安慰； 2.提出建议； 3.加以鼓励。
注意：1. 词数 80 左右； 2. 可适当增加细节以使行文连贯。
Dear Caroline,
_____________________________________________________________________
__________________________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________________________________
Yours,
Li Hua

第二节(满分 25 分)
72. 阅读下面材料，根据其内容和所给段落开头语续写两段，使之构成一篇完整 的短文。
My middle child, Jake, was smart and good-looking, but he always sees the cup of life as half empty. Every day when he came home from school, Jake would list everything bad that happened that day!
On his ninth birthday, we saved enough money to take the family to Disneyland for two days. His dad and I didn’t make much then, so it cost a considerable amount, but we felt Jake’s birthday was worth it. After doing Disneyland to death, we returned to our hotel room, all exhausted. And I asked the birthday boy, “Did you have fun today, Jake?”
All my fault-finding son could say to me was “Pirates(海盗) of the Caribbean was closed！”
“Jake Marshall,”I was clearly unable to contain my anger, “we stood in line for an hour and a half to see The Haunted Mansion. We rode Space Mountain three times. We spent two days playing in the park, and all you can say is, Pirates of the Caribbean was closed?” Clearly, something had to be done about his negative attitude and I was going to be the one to do it!
I was determined to help him. I read every article and bought every book. With the help of great resources, I found my son had the tendency to see the worst in every situation. My research told me that people with negativity have an emotional need for order and sensitivity. That meant I needed to listen to my son’s daily pessimistic reports. My usual reaction was to try to talk Jake out of his negativity, but that wouldn’t satisfy his need for sensitivity, so I had to let him finish his complaints and ask what good things happened. Then I needed to wait until he could tell me. This would help Jake realize that good things really were happening to him.

Para1:
One day Jake came home from school and complained as usual.______________
__________________________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________________________________Para2:
From then on, Jake came to understand the power of seeing good points.________________________________________________________________
__________________________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________________________________


2024届高三暑期调研英语答案
一、 听力（每题1.5分，共30分）
1-5ACBAB 6-10CCAAB 11-15CBACB 16-20BACCB
二、 阅读 （每题2.5分，共37.5分）
21. DAB 24-27 ADCD 28-31 BABD 32-35. CADA
三、七选五（每题2.5分，共12.5分）
36. F 37. C 38. B 39. A 40. E
四、完形填空（每题1分，共15分）
41-45. DBCAC 46-50. ADBCC 51-55. BDCAD
五、语法填空（每题1分，共15分）
56. strengthen 57. Equipped 58.global 59. destruction 60.to
61. being surrounded 62. to assist 63. with 64. or
65. the most nervous 66. contributions 67.gently 68. infectious
69. generosity 70.What
应用文写作范文（15分）
Dear Caroline,
Hearing that you are depressed by the poor academic performances in recent exams and lose confidence in yourself. I am writing to express my genuine concern and share with you some suggestions that might be of some help.（背景+写信目的）
First of all, it is wise of you to think positively because a positive thinking will lead to positive results. Don’t worry about letting yourself or others down. Additionally, it is strongly advised that you’d better set realistic goals and break the overall goal into smaller ones, which makes it easy for you to get a sense of accomplishment. Moreover, whenever you are in trouble, don’t hesitate to turn to your parents and teachers who are always on your side.（三个层面的建议）
I am firmly convinced that you will regain confidence with your efforts. Do believe in yourself. Looking forward to your reply.（鼓励+结尾）
Yours,
Li Hua
读后范文（25分）
One possible version:
Dear Caroline,
Hearing that you are depressed by the poor academic performances in recent exams and lose confidence in yourself. I am writing to express my genuine concern and share with you some suggestions that might be of some help.（背景+写信目的）
First of all, it is wise of you to think positively because a positive thinking will lead to positive results. Don’t worry about letting yourself or others down. Additionally, it is strongly advised that you’d better set realistic goals and break the overall goal into smaller ones, which makes it easy for you to get a sense of accomplishment. Moreover, whenever you are in trouble, don’t hesitate to turn to your parents and teachers who are always on your side.（三个层面的建议）
I am firmly convinced that you will regain confidence with your efforts. Do believe in yourself. Looking forward to your reply.（鼓励+结尾）公众号：全元高考
Yours,
Li Hua
录音稿
第一节
(Text 1)
W: Do you want to talk about what we’re going to do for the Halloween party?
M: Yeah, just give me a second. Let me finish my coffee.
(Text 2)
W: Good morning, I have an appointment with Mr. Davies at 11 o’clock.
M: Yes, he left a message for you saying he’s terribly sorry but he’s stuck in traffic. Please take a seat and he’ll be here as soon as possible.
(Text 3)
M: Why do you look so worried? Only one student has come ahead of you in the exam.
W: But I promised my mum that I’d be the first.
(Text 4)
M: Excuse me. I’m looking for a novel by Hemingway. It’s called The Old Man and the Sea. Do you have it?
W: Yes, we do. You can find it in Section 2.
M: How long can I keep it?
W: For one month.
(Text 5)
M: In America, where labor costs are so high, “do-it-yourself” is a way of life.
W: Really? No wonder many people repair their own cars, build their own garages, even build their own houses there.
第二节
(Text 6)
W: Well, there are some restaurants in the market here.
M: Are they cheap? I don’t have a lot of money with me, so …
W: You know, they’re like fast-food places.
M: Hmm, I don’t really want fast food today. Uh, what about my neighborhood? There’re some cheap restaurants there.
W: But, uh, your neighborhood is 30 minutes from here by bus. And I’m really hungry. It’s 2:30, you know.
M: Right, so, how about, um … Oh, I know! There’s a little French restaurant near here. It’s good and it’s not expensive. It’s about 15 minutes from here.
W: OK. Let’s go there.
(Text 7)
W: We could have flown to Shenzhen. It’s much faster. But I prefer traveling by rail. This gives me a chance to see the countryside more closely. I like to watch the scene from the window.
M: I like traveling by train too. I think it adds something to my sense of safety.
W: Guess what? I always enjoy talking with people on the platform every time the train arrives at a station. You make friends really fast and easily. I can practice my Chinese at the same time. It’s a lot fun, isn’t it?
M: Yeah.
W: I often travel by train. But I can never sleep well at night. Too much noise, you know.
(Text 8)
W: OK, so what are we going to see today? There’s so much I want to do and we’ve only got two days left of our honeymoon!
M: Yeah, we’ve already been here five days and we still haven’t been up to the Eiffel Tower! First, I’d like to visit the Arc de Triomphe today. I’ve seen so many pictures of it. Now I want to see it in person.
W: Yeah, me too. And then we can see the art museum, the Louvre. I’d like to spend a few hours in there.
M: Sure, but that won’t leave much time for Montmartre. We can see the famous church, the Sacre-Couer there.
W: OK, but I don’t think we’ll have time for that today. Let’s do that tomorrow. We’ve got time to climb up the Eiffel Tower, though. Why don’t we go there after the Louvre?
M: Sure, OK.
(Text 9)
M: Jane Adams is here with us in the studio to let us know what’s happening around town this week. Hi, Jane.
W: Hi, Chris.
M: Well, what’ve you got for us?
W: Right, well, a fairly good week this week for music fans, especially if you’re into jazz. If you do like jazz, you really must try to see the legendary American pianist Mo Davison and his band — they’re appearing at the Jazz Cafe in Market Street on Thursday. That starts at 8 p.m., tickets are £10 in advance or £12 on the night. If you’re more into heavy metal, well, the American heavy metal kings Megablitz, they’re in town, and they’re playing at the Queen’s Hall on Friday of this week as part of their European tour. Tickets on sale at the Queen’s Hall and through the usual ticket agencies. And finally for club goers there’s a new seventies soul night at the Sound Club in Prince’s Street — sounds good.
(Text 10)
M: So, if everyone is here, I’ll make a start. As you know, a few months ago we asked some consultants to do a survey of the way we answer the telephone across the group. They telephoned our offices and made inquiries as customers normally would. Now, I’ll begin with what they found out. First of all, they found out that on average we answer the phone after four rings, which isn’t bad, but we can still improve on it. Secondly, friendliness. Now, although some offices scored as high as 8 out of 10 for friendliness, the consultants only gave the company as a whole 6 out of 10. On this point, they suggested that we use some good phrases on the phone. I think we can choose some new hold music as well. And finally, efficiency. Now here, we did quite well. However, there were one or two negative points which we still have to work on, such as always remembering to ask the caller’s name. So, we need to do a lot of work.