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基础模块3 Unit4 Customer Service单元卷-2025年中职高考英语一轮复习讲练测（高教版2023修订版·全国通用）
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这是一份基础模块3 Unit4 Customer Service单元卷-2025年中职高考英语一轮复习讲练测（高教版2023修订版·全国通用），共14页。试卷主要包含了课文填空等内容，欢迎下载使用。
一、根据汉语提示补全对话中的句子。
1.I'd like t (把这块运动手表退了) .
2.I just bught it, but it (似乎) have a prblem nw.
3.It always has (黑屏) .
4. (即使) I charge it fr a whle night, it still desn’t wrk.
5.I’m s srry fr the (不便) caused.
6.Wuld yu please shw me yur (收据) s that we can check whether it is
still (保修期内)?
7.We’ll get yur sprts watch (检查)immediately. Please wait a minute.
8.Thanks fr yur (耐心) .
9.We can't refund it. But we've (交换) a new sprts watch fr yu.
10.Please check the watch and (签上你的名字) here.
二、用括号中单词的恰当形式补全课文
Thank yu fr yur trust in ur cmpany.
I've read yur email abut the leaflets incrrectly 1. (deliver) t yur cmpany. I'd like t2. (express )ur sincere aplgy fr the incnvenience due t ur 3 (care) .
It happened that there was anther cmpany wh rdered similar leaflets in the same district as yur cmpany.
The staff wh was in charge f the4 (deliver) put the wrng address sheet n the package and thus caused the prblem.
Since we have 5 (be) partners fr s lng, we’ll try ur best t 6 (wrk ut) a better 67 (slve) fr yu. We’ll arrange fr a secnd delivery as quickly as pssible and make sure yu receive the right leaflets tmrrw. As fr the wrng leaflets, ur delivery man will get the package back frm yur cmpany when he makes the delivery tmrrw.
As yu 8 (mentin) in yur letter, 9 (delay) delivery will cause lss t yur business. Even thugh yu didn’t express such a request, we will reduce the price f the leaflets by 15%. T express ur10 (sincere) , we prmise t give yu a 5% discunt fr all the leaflets we may make fr yu in the future.
Srry again fr all the truble. Hpe yu will supprt ur cmpany as befre.
三、用合适的介词填空
Ding Business Arund the Wrld
T cnduct business 1. the wrld, yu need t knw the business cultures in different cuntries. Here are sme2. yur reference.
China
In China, yu are expected 3 be well prepared 4. business meetings. Fr example, yu are expected t make sure t have enugh cpies f yur prpsal ready fr handing 5 . Small talk is cnsidered particularly imprtant 6. the beginning f a meeting. Last but nt the least, be 7. time fr yur business activities. Being late is an ffence（冒犯） in the Chinese business culture.
Other Cuntries
When ding business in Turkey, yu shuld have enugh patience. Turkish business peple d nt like pressure and deadlines. Any attempt t hurry the prcess f negtiatin （谈判）may end the prcess. Decisin making in Turkey can be slw. Be prepared t meet several times befre the actual bargaining （交易）r negtiatin stage.
In France, yu are expected 8. act 9. a reserved manner at business meetings and avid sharing persnal infrmatin t shw yur friendliness. German business peple greatly value appintments, and simply drpping by r calling t discuss a business matter is regarded 10. rude. Filipins place a high value n trust and believe that gd things cme t thse wh practice patience. If yu're scheduling a meeting in the Philippines, it’s cmmn t make arrangements as far as a mnth ahead f time.
用所给词的适当形式补全句子。
1) T the gds arrive n time, he called the cmpany many times.
2) Yu’d better arrive tw hurs befre the departure t yur luggage.
3) He had a habit f whether the windws were clsed befre he went t bed.
4) Wh is in nw? I want t make a cmplaint abut the prduct.
5) They decided t the cmpetitin till next mnth s that mre schls culd enter fr it.
6) The delivery f gds were by the typhn.
7) It is suggested that we the battery befre pwer is ff.
8) He telephned the service center again t his cmputer had been repaired befre he went there.
9）The staff expressed fr the incnvenience caused.
10)I that I will cme.
Unit 4 Custmer Service 单元练习二 状语从句练习
一、用适当的连词填空：
1. Dr. Bethune (白求恩) came t China __________ he was fifty.
2. He began t wrk __________ he gt there.
3. Let's begin ur meeting __________everyne is here.
4. I like the English peple, __________ I dn't like their fd.
5. __________ yu g in China, yu can see smiling faces.
6. He didn't cme t the lecture, __________ he was very busy.
7. __________we had enugh time, we walked t the cinema.
8. They will help yu __________ yu meet with difficulty.
9. _________ we came t the university, we have learnt quite a lt.
10.I didn't jin them yesterday evening __________ I had t g t an imprtant meeting.
11. We wuld try t get a car __________we culd all travel tgether mre easily.
12. She wuldn't frget her mther's birthday __________ she seldm wrte t her family.
13. We're ding everything we can t make things as easy fr yu ___________we can.
14. The meeting became s disrderly __________ the speaker had t shut the audience dwn.
15. He was angrier __________ ever befre.
16. __________ yu lck all the drs, he can still manage t get in.
17. The by was s tired __________ he fell asleep n the bus.
18. Hard _________ he tried, he culdn’t frce the dr pen.
二、单项选择：
1.I’ll let yu knw ____ he cmes back.
A. befre B. because C. as sn as D. althugh
2.She will sing a sng ____ she is asked.
A. if B. unless C. fr D. since
3.We will wrk ____ we are needed.
A. whenever B. because C. since D. wherever
4.Read it alud _____ the class can hear yu.
A. s that B. if C. when D. althugh
5._____ yu g, dn't frget yur peple.
A. Whenever B. Hwever C. Wherever D. Whichever
6.It is abut ten years _____ I met yu last.
A. since B. fr C. when D. as
7.They will never succeed, _____ hard they try.
A. because B. hwever C. when D. since
8._____ still half drunk, hemadehis way hme.
A. When B. Because C. Thugh D. As
9._____ she was very tired, she went n wrking.
A. As B. Althugh C. Even D. In spite f
10.Busy _____ he was, he tried his best t help yu.
A. as B. when C. since D. fr
11.I learned a little Russian _____ I was at middle schl.
A. thugh B. althugh C. as if D. when
12._____ we gt t the statin, the train had left already.
A. If B. Unless C. Since D. When
13._____ the rain stps, we' 11 set ff fr the statin.
A. Befre B. Unless C. As sn as D. Thugh
14.She was _____ tired _____ she culd nt mve an inch.
A. s, that B. such, that C. very, that D. s, as
15.We didn’t g hme _____ we finished the wrk.
A. since B. until C. because D. thugh
16.I'll stay here _____ everyne else cmes back.
A. even if B. as thugh C. because D. until
17.Althugh it's raining, _____ are still wrking in the field.
A. they B. but they C. and they D. s they
18.Speak t him slwly _____ he may understand yu better.
A. since B. s that C. fr D. because
19.Yu'll miss the train ______ yu hurry up.
A. unless B. as C. if D. until
20.When yu read the bk, yu' d better make a mark _____ yu have any questins.
A. at which B. at where C. the place D. where
21.We'd better hurry ______ it is getting dark.
A. and B. but C. as D. unless
22.I didn' t manage t d it _____ yu had explained hw.
A. until B. unless C. when D. befre
23._____ he cmes, we wn't be able t g.
A. Withut B. Unless C. Except D. Even
24. I hurried _____ I wuldn't be late fr class.
A. since B. s that C. as if D. unless
25._____ I catch a cld, I have pain in my back.
A. Every time B. Thugh C. Even D. Where
26.What's the matter _____ they still haven't answered the telegram?
A. when B. that C. thugh D. hwever
27.Bring it nearer _____ I may see it better.
A. althugh B. even thugh C. s that D. since
28.Yu may arrive in Beijing early _____ yu mind taking the night train.
A. that B. thugh C. unless D. if
29.Helen listened carefully _____ she might discver exactly what she needed.
A. in that B. in rder that C. in case D. even thugh
30.Mre peple will eat ut in restaurants _____ they d tday.
A. than B. when C. while D. as
31._____ hard she tries, she can hardly avid making mistakes in her hmewrk.
A. Much B. Hwever C. As D. Althugh
32.Pr _____ it may be, there is n place like hme, _____ yu may g.
A. as; wherever B. thugh; whenever C. in spite f; when D. that; wherever
33.The child was __ immediately after supper.
A. enugh tired t g t bed B. t tired t g t bed
C. s tired that he went t bed D. very tired, he went t bed
34.The histry f nursing __ the histry f man.
A. as ld as B. is ld than C. that is as ld as D. is as ld as
35._____ brn in Chicag, the authr was famus fr his stries abut New Yrk.
A. Since B. Once C. When D. Althugh
36._____ we std at the tp f the building, the peple belw were hardly visible.
A. As B. Althugh C. Unless D. In spite f
Scarcely was Gerge Washingtn in his teens _____ his father died.
A. than B. as C. while D. when
_____ David ges, he is welcme.
A. Whichever B. Hwever C. Wherever D. Whatever
39.The huse std _____ there had been a rck.
A. which B. at which C. when D. where
Small _____ it is, the pen is a mst useful tl.
A. because B. s C. if D. as
41.After the new technique was intrduced, the factry prduced _____ tractrs in 1988 as the year befre.
A. as twice many B. as many twice C. twice as many D. twice many as
42.The pian in the ther shp will be _____, but _____.
A. cheaper; nt as better B. mre cheap; nt as better
C. cheaper; nt as gd D. mre cheap; nt as gd
43.Jhn plays ftball _____, if nt better than, David.
A. as well B. as well as C. s well D. s well as
Althugh he is cnsidered a great writer,_____.
his wrks are nt widely read B. but his wrks are nt widely read
C. hwever his wrks are nt widely read D. still his wrks are nt widely read
___ the day went n, the weather gt wrse.
A. With B. Since C. While D. As
46.—What was the party like? —Wnderful. It' s years _____ I enjyed myself s much.
A. after B. when C. befre D. since
47.It was nt _____ she tk ff her dark glasses _____ I realized she was a famus film star. A. when; that B. until; that C. until; when D. when; then
48.If we wrk with a strng will, we can vercme any difficulty, _____ great it is.
A. what B. hw C. hwever D. whatever
49.After the war, a new schl building was put up _____ there had nce been a theatre.
A. that B. where C. which D. when
50._____, Mther will wait fr him t have dinner tgether.
A. Hwever late is he B. Hwever he is late C. Hwever is he late D. Hwever late he is
Unit 4 Custmer Service 单元练习三
一、单词拼写
1.I have （安排） ne f my staff t meet yu at the airprt .
2. Knwing all this , they made me pay fr the （损失）.
3. Paul is highly intelligent , nt t （提到） gd - lking and rich .
4. The gvernment ' s main task is t （减少） the level f inflatin .
5. His answer t my （要求） was a negative .
6. In my judgement , we shuld accept their （道歉）.
7. Lk ut fr spelling mistakes when yu （检查） yur hmewrk !
8. Please send this parcel by express （快递）！
9. We （交换） ur pinins abut the event at the meeting .
10. The lss f her purse caused her much （不方便）.
11. Her endless （耐心） made her the best nurse in the hspital .
12.I （答应） never t lie t yu frm nw n .
13. Please send me a （收据）fr the mney !
14.Her （诚意） has never been questined .
15.We haven ' t fund the （解决方法） yet , but I ' m sure we ' re n the right track .
二、情境交际练习
A : Hi , Emma !
B : Hell , Fanny !
A : I called yu at 8:00this mrning, but yu didn ' t pick up .
B :1
A : Did yu buy anything ?
B : Yes , I bught tw T - shirts and a pair f sneakers . But there were t
many peple in the supermarket .
A :2
B : It tk me the whle mrning . I hate shpping in the crwded shp .
A : S d I .3
B : Shpping nline ?
A :4 It can seve a lt f time .
B : OK ! 5
三、完形填空
China is a cuntry 1 a lng histry and rich culture . Please 2 the tpic with the descriptins f the fllwing cultures .
Paper Cutting . The paper , usually red , is flded 3 it is cut with scissrs . The mst cmmn pictures are flwers , animals , and things abut Chinese histry . It 4 easy but it may be difficult t d .
Martial Art . Tai - chi , 5 cmes frm China , is ppular with many peple . It is a frm f physical exercise that 6 ur mind and bdy in balance and cntrl . It ' s slw and calm .
Ancient Pem ." May we all be blessed with lngevity (). Thugh miles apart , we are still able t 7 the beauty f the mn tgether ." was written t Su Zhe by Su Shi , a pet during the Sng Dynasty .
Flk Music . Abing ' s The Mn Over a Funtain is a piece f music which all the great erhu masters play and praise . It has becme ne f ur natin ' s 8 .Its sad beauty 9 peple recall their wn painful experiences .
Traditinal Festival . Chinese peple have been celebrating the Dragn Bat Festival fr centuries . It falls n the 5th day f the 5th lunar mnth .10 this day , peple watch the bat races and eat zngzi .
1. A . with B . in C . by D . at
2. A . matching B . t match C . matched D . match
3.A. since B . ag C . after D . befre
4. A . sund B . are sunded C . sunds D . sund
5. A . that B . what C . when D . which
6.A. train B . trains C . is trained D . are trained
7. A . share B . gain C . bring D . wn
8. A . suls B . spirits C . treasures D . symbls
9.A. gets B . takes C . carries D . makes
10. A . In B . At C . By D . On
四、阅读练习
An E-bk ( als referred t as an electrnic bk ) is a digital versin f a print bk that yu dwnlad and read . But if yu want t read an E-bk , yu must have an E - bk Reader , which is a kind f free sftware used by yur cmputer . Make sure yu have installed the apprpriate Reader befre yu dwnlad yur -bk frm the Internet . The sftware allws yu t turn the wrds n the screen int the size yu like . It als helps yu turn pages and change yur viewing ptins。
E-bks are a fun alternative t regular bks . Yu can dwnlad them t any cmputers and create yur wn library f hundreds f titles . If yu lad them nt yur prtable cmputer , yu can take them with yu when yu travel . Sme E-bks are even interactive !
Best f all , when yu rder an E-bk , there is n waiting and n shipping charges . The amunt f time it takes t dwnlad yur E-bk depends n the speed f yur cnnectin and the size f yur E-bk .
1. Frm this passage , we learn that an E-bk .
A . can be fund in any library B . can be read directly frm the Internet
C . can be read by anyne wh has a cmputer
D . can be read when special sftware is installed
2. Frm this passage , we can learn that
A . yu can read an E-bk n a laptp when yu travel
B . yu can rder an E-bk using the E-bk Reader
C . the E-bks rdered have t be shipped t yu
D . it takes a lt f truble reading an E - bk
3.Which f the fllwing statements is TRUE ?
A . An E-bk is rdered as a print bk .
B . The size f the wrds in an E-bk cannt be changed .
C . The dwnlading time is decided by the E - bk ' s size .
D . There is less fun reading an E - bk than a print bk .
4. The E-bk Reader is used fr .
A . reading an E-bk yu ' ve dwnladed B . turning a print bk int a digital versin
C . dwnlading an E-bk frm the Internet D . cpying an E-bk nt a prtable cmputer
5. The passage is mainly abut .
A . a better way t dwnlad an E-bk B . a new kind f bk - the E - bks
C . the new versin f E-bks D . the fun f reading E - bks
Unit 4 Custmer Service 单元练习四
一、英汉互译
1 Thank yu fr yur trust in ur cmpany.
2 It happened that there was anther cmpany wh rdered similar leaflets in the same district as yur cmpany.
3 The staff wh was in charge f the delivery put the wrng address sheet n the package and thus caused the prblem.
4 Since we have been partners fr s lng, we’ll try ur best t wrk ut a better slutin fr yu.
5 T express ur sincerity, we prmise t give yu a 5% discunt fr all the leaflets we may make fr yu in the future.
6.I hpe yu will send the right leaflets tmrrw.
7. We were surprised t find the leaflets were nt urs when we pened the package.
8.Yur staff must have made a mistake abut the address.
9. Even if yu can send us the right leaflets tmrrw, the delay will cause us a big lss.
10. I hpe yu can reduce the price a bit t make up fr the lss.
11. We hpe yu can give us sme discunt fr future rders.
二、补全句子
1．自那之后，他们再也无法与观众交流。
Since then , they have lst their ability t the audience .
2．他太忙了，在这等他怎么样？
He is t busy , and fr him here ?
3．紫禁城坐落于北京。
The Frbidden City Beijing .
4.你可以依靠他做出正确的选择。
Yu can depend n him t .
5.我的努力以彻底失败告终。
My effrts ttal failure .
6.中国在许多领域与许多发展中国家建立了伙伴关系。
China has partnered with a lt f develping cuntries .
7．自那之后，他们再也无法与观众交流。
Since then , they have lst their ability t the audience .
8．他太忙了，在这等他怎么样？
He is t busy , and fr him here ?
参考答案：
Unit 4 Custmer Service 单元练习 一 课文填空
一、根据汉语提示补全对话中的句子。
1.have this sprts watch refunded 2.seems t 3.a blank screen 4.Even if
5.incnvenience 6.receipt，under guarantee 7.checked 8.patience
9.exchanged 10.sign yur name
二、用括号中动词的恰当形式补全课文
1.delivered 2.express 3.carelessness 4.delivery 5.been 6.wrk ut
7.slutin 8.mentined 9.delayed 10.sincerity
三、用合适的介词填空
1.arund 2. fr 3. t 4. fr 5.ut 6. at 7n 8.t 9.in 10.as
用所给词的适当形式补全句子。
1make sure 2 check 3check ing 4 charge 5delay 6delayed
7 charge 8make sure 9 aplgy 10prmise
Unit 4 Custmer Service 单元练习二 状语从句练习
一、1. when; 2. as sn as; 3. as; 4. thugh; 5. Wherever; 6. because; 7. Since; 8. whenever;
9. Since; 10. because; 11. s that; 12. thugh; 13. as; 14. that; 15. than; 16. Even if; 17. that; 18. as
二、1~5 CADAC 6~10 ABCBA 11~15 DDCAB 16~20 DABAD
21~25 CABBA 26~30 BCCBD 31~35 BACDD 36~40 ADCDD
41~45 CCBAD 46~50 DBCBD
Unit 4 Custmer Service 单元练习三
一、单词拼写
1. arranged 2. damage 3. mentin 4. reduce 5. request
6. aplgy 7. check 8. delivery 9. exchange 10. incnvenience
11. patience 12. prmised 13. receipt 14. sincerity 15. slutin
二、情境交际练习 1-5 CFBDE
三、完型填空练习 1-5ADDCD 6-10 BACDD
四、阅读理解练习 1-5 DACCB
Unit 4 Custmer Service 单元练习四
一、英汉互译
1 感谢您对我们公司的信任。
2 碰巧有和贵公司在同一区域的另一家公司订购了类似的传单。
3负责送货的工作人员把错误的地址单放在包裹上，从而造成了问题。
4 作为长期合作伙伴，我们会尽己所能提出更好的解决方案。
5 为表达我们的诚意，我们承诺今后贵公司在我公司定制的所有宣传页均享受九五折的价格。
6.我希望你们明天能寄出正确的传单。
7.当我们打开包裹时，我们惊讶地发现传单不是我们的。
8.你们的工作人员一定是把地址弄错了。
9.即使你们明天能寄出正确的传单，延误也会给我们造成很大的损失。
10.我希望你们能降低一点价格来弥补损失。
11.我们希望你们能为我们以后的订单提供一些折扣。
二、补全句子
1.cmmunicate with 2.what abut waiting 3is lcated in
4.make a right chice 5. ended in 6.in many fields
7.cmmunicate with 8.what abut waiting
Check make sure delay charge prmise aplgy
A . I dn ' t think s . B . Hw abut shpping nline ?
C . I was shpping at that time . D . Yes , it ' s very cnvenient .
E . Let ' s try it next time ! F . Hw lng did it take yu ? G . Where have yu been ?
一、根据汉语提示补全对话中的句子。
1.I'd like t (把这块运动手表退了) .
2.I just bught it, but it (似乎) have a prblem nw.
3.It always has (黑屏) .
4. (即使) I charge it fr a whle night, it still desn’t wrk.
5.I’m s srry fr the (不便) caused.
6.Wuld yu please shw me yur (收据) s that we can check whether it is
still (保修期内)?
7.We’ll get yur sprts watch (检查)immediately. Please wait a minute.
8.Thanks fr yur (耐心) .
9.We can't refund it. But we've (交换) a new sprts watch fr yu.
10.Please check the watch and (签上你的名字) here.
二、用括号中单词的恰当形式补全课文
Thank yu fr yur trust in ur cmpany.
I've read yur email abut the leaflets incrrectly 1. (deliver) t yur cmpany. I'd like t2. (express )ur sincere aplgy fr the incnvenience due t ur 3 (care) .
It happened that there was anther cmpany wh rdered similar leaflets in the same district as yur cmpany.
The staff wh was in charge f the4 (deliver) put the wrng address sheet n the package and thus caused the prblem.
Since we have 5 (be) partners fr s lng, we’ll try ur best t 6 (wrk ut) a better 67 (slve) fr yu. We’ll arrange fr a secnd delivery as quickly as pssible and make sure yu receive the right leaflets tmrrw. As fr the wrng leaflets, ur delivery man will get the package back frm yur cmpany when he makes the delivery tmrrw.
As yu 8 (mentin) in yur letter, 9 (delay) delivery will cause lss t yur business. Even thugh yu didn’t express such a request, we will reduce the price f the leaflets by 15%. T express ur10 (sincere) , we prmise t give yu a 5% discunt fr all the leaflets we may make fr yu in the future.
Srry again fr all the truble. Hpe yu will supprt ur cmpany as befre.
三、用合适的介词填空
Ding Business Arund the Wrld
T cnduct business 1. the wrld, yu need t knw the business cultures in different cuntries. Here are sme2. yur reference.
China
In China, yu are expected 3 be well prepared 4. business meetings. Fr example, yu are expected t make sure t have enugh cpies f yur prpsal ready fr handing 5 . Small talk is cnsidered particularly imprtant 6. the beginning f a meeting. Last but nt the least, be 7. time fr yur business activities. Being late is an ffence（冒犯） in the Chinese business culture.
Other Cuntries
When ding business in Turkey, yu shuld have enugh patience. Turkish business peple d nt like pressure and deadlines. Any attempt t hurry the prcess f negtiatin （谈判）may end the prcess. Decisin making in Turkey can be slw. Be prepared t meet several times befre the actual bargaining （交易）r negtiatin stage.
In France, yu are expected 8. act 9. a reserved manner at business meetings and avid sharing persnal infrmatin t shw yur friendliness. German business peple greatly value appintments, and simply drpping by r calling t discuss a business matter is regarded 10. rude. Filipins place a high value n trust and believe that gd things cme t thse wh practice patience. If yu're scheduling a meeting in the Philippines, it’s cmmn t make arrangements as far as a mnth ahead f time.
用所给词的适当形式补全句子。
1) T the gds arrive n time, he called the cmpany many times.
2) Yu’d better arrive tw hurs befre the departure t yur luggage.
3) He had a habit f whether the windws were clsed befre he went t bed.
4) Wh is in nw? I want t make a cmplaint abut the prduct.
5) They decided t the cmpetitin till next mnth s that mre schls culd enter fr it.
6) The delivery f gds were by the typhn.
7) It is suggested that we the battery befre pwer is ff.
8) He telephned the service center again t his cmputer had been repaired befre he went there.
9）The staff expressed fr the incnvenience caused.
10)I that I will cme.
Unit 4 Custmer Service 单元练习二 状语从句练习
一、用适当的连词填空：
1. Dr. Bethune (白求恩) came t China __________ he was fifty.
2. He began t wrk __________ he gt there.
3. Let's begin ur meeting __________everyne is here.
4. I like the English peple, __________ I dn't like their fd.
5. __________ yu g in China, yu can see smiling faces.
6. He didn't cme t the lecture, __________ he was very busy.
7. __________we had enugh time, we walked t the cinema.
8. They will help yu __________ yu meet with difficulty.
9. _________ we came t the university, we have learnt quite a lt.
10.I didn't jin them yesterday evening __________ I had t g t an imprtant meeting.
11. We wuld try t get a car __________we culd all travel tgether mre easily.
12. She wuldn't frget her mther's birthday __________ she seldm wrte t her family.
13. We're ding everything we can t make things as easy fr yu ___________we can.
14. The meeting became s disrderly __________ the speaker had t shut the audience dwn.
15. He was angrier __________ ever befre.
16. __________ yu lck all the drs, he can still manage t get in.
17. The by was s tired __________ he fell asleep n the bus.
18. Hard _________ he tried, he culdn’t frce the dr pen.
二、单项选择：
1.I’ll let yu knw ____ he cmes back.
A. befre B. because C. as sn as D. althugh
2.She will sing a sng ____ she is asked.
A. if B. unless C. fr D. since
3.We will wrk ____ we are needed.
A. whenever B. because C. since D. wherever
4.Read it alud _____ the class can hear yu.
A. s that B. if C. when D. althugh
5._____ yu g, dn't frget yur peple.
A. Whenever B. Hwever C. Wherever D. Whichever
6.It is abut ten years _____ I met yu last.
A. since B. fr C. when D. as
7.They will never succeed, _____ hard they try.
A. because B. hwever C. when D. since
8._____ still half drunk, hemadehis way hme.
A. When B. Because C. Thugh D. As
9._____ she was very tired, she went n wrking.
A. As B. Althugh C. Even D. In spite f
10.Busy _____ he was, he tried his best t help yu.
A. as B. when C. since D. fr
11.I learned a little Russian _____ I was at middle schl.
A. thugh B. althugh C. as if D. when
12._____ we gt t the statin, the train had left already.
A. If B. Unless C. Since D. When
13._____ the rain stps, we' 11 set ff fr the statin.
A. Befre B. Unless C. As sn as D. Thugh
14.She was _____ tired _____ she culd nt mve an inch.
A. s, that B. such, that C. very, that D. s, as
15.We didn’t g hme _____ we finished the wrk.
A. since B. until C. because D. thugh
16.I'll stay here _____ everyne else cmes back.
A. even if B. as thugh C. because D. until
17.Althugh it's raining, _____ are still wrking in the field.
A. they B. but they C. and they D. s they
18.Speak t him slwly _____ he may understand yu better.
A. since B. s that C. fr D. because
19.Yu'll miss the train ______ yu hurry up.
A. unless B. as C. if D. until
20.When yu read the bk, yu' d better make a mark _____ yu have any questins.
A. at which B. at where C. the place D. where
21.We'd better hurry ______ it is getting dark.
A. and B. but C. as D. unless
22.I didn' t manage t d it _____ yu had explained hw.
A. until B. unless C. when D. befre
23._____ he cmes, we wn't be able t g.
A. Withut B. Unless C. Except D. Even
24. I hurried _____ I wuldn't be late fr class.
A. since B. s that C. as if D. unless
25._____ I catch a cld, I have pain in my back.
A. Every time B. Thugh C. Even D. Where
26.What's the matter _____ they still haven't answered the telegram?
A. when B. that C. thugh D. hwever
27.Bring it nearer _____ I may see it better.
A. althugh B. even thugh C. s that D. since
28.Yu may arrive in Beijing early _____ yu mind taking the night train.
A. that B. thugh C. unless D. if
29.Helen listened carefully _____ she might discver exactly what she needed.
A. in that B. in rder that C. in case D. even thugh
30.Mre peple will eat ut in restaurants _____ they d tday.
A. than B. when C. while D. as
31._____ hard she tries, she can hardly avid making mistakes in her hmewrk.
A. Much B. Hwever C. As D. Althugh
32.Pr _____ it may be, there is n place like hme, _____ yu may g.
A. as; wherever B. thugh; whenever C. in spite f; when D. that; wherever
33.The child was __ immediately after supper.
A. enugh tired t g t bed B. t tired t g t bed
C. s tired that he went t bed D. very tired, he went t bed
34.The histry f nursing __ the histry f man.
A. as ld as B. is ld than C. that is as ld as D. is as ld as
35._____ brn in Chicag, the authr was famus fr his stries abut New Yrk.
A. Since B. Once C. When D. Althugh
36._____ we std at the tp f the building, the peple belw were hardly visible.
A. As B. Althugh C. Unless D. In spite f
Scarcely was Gerge Washingtn in his teens _____ his father died.
A. than B. as C. while D. when
_____ David ges, he is welcme.
A. Whichever B. Hwever C. Wherever D. Whatever
39.The huse std _____ there had been a rck.
A. which B. at which C. when D. where
Small _____ it is, the pen is a mst useful tl.
A. because B. s C. if D. as
41.After the new technique was intrduced, the factry prduced _____ tractrs in 1988 as the year befre.
A. as twice many B. as many twice C. twice as many D. twice many as
42.The pian in the ther shp will be _____, but _____.
A. cheaper; nt as better B. mre cheap; nt as better
C. cheaper; nt as gd D. mre cheap; nt as gd
43.Jhn plays ftball _____, if nt better than, David.
A. as well B. as well as C. s well D. s well as
Althugh he is cnsidered a great writer,_____.
his wrks are nt widely read B. but his wrks are nt widely read
C. hwever his wrks are nt widely read D. still his wrks are nt widely read
___ the day went n, the weather gt wrse.
A. With B. Since C. While D. As
46.—What was the party like? —Wnderful. It' s years _____ I enjyed myself s much.
A. after B. when C. befre D. since
47.It was nt _____ she tk ff her dark glasses _____ I realized she was a famus film star. A. when; that B. until; that C. until; when D. when; then
48.If we wrk with a strng will, we can vercme any difficulty, _____ great it is.
A. what B. hw C. hwever D. whatever
49.After the war, a new schl building was put up _____ there had nce been a theatre.
A. that B. where C. which D. when
50._____, Mther will wait fr him t have dinner tgether.
A. Hwever late is he B. Hwever he is late C. Hwever is he late D. Hwever late he is
Unit 4 Custmer Service 单元练习三
一、单词拼写
1.I have （安排） ne f my staff t meet yu at the airprt .
2. Knwing all this , they made me pay fr the （损失）.
3. Paul is highly intelligent , nt t （提到） gd - lking and rich .
4. The gvernment ' s main task is t （减少） the level f inflatin .
5. His answer t my （要求） was a negative .
6. In my judgement , we shuld accept their （道歉）.
7. Lk ut fr spelling mistakes when yu （检查） yur hmewrk !
8. Please send this parcel by express （快递）！
9. We （交换） ur pinins abut the event at the meeting .
10. The lss f her purse caused her much （不方便）.
11. Her endless （耐心） made her the best nurse in the hspital .
12.I （答应） never t lie t yu frm nw n .
13. Please send me a （收据）fr the mney !
14.Her （诚意） has never been questined .
15.We haven ' t fund the （解决方法） yet , but I ' m sure we ' re n the right track .
二、情境交际练习
A : Hi , Emma !
B : Hell , Fanny !
A : I called yu at 8:00this mrning, but yu didn ' t pick up .
B :1
A : Did yu buy anything ?
B : Yes , I bught tw T - shirts and a pair f sneakers . But there were t
many peple in the supermarket .
A :2
B : It tk me the whle mrning . I hate shpping in the crwded shp .
A : S d I .3
B : Shpping nline ?
A :4 It can seve a lt f time .
B : OK ! 5
三、完形填空
China is a cuntry 1 a lng histry and rich culture . Please 2 the tpic with the descriptins f the fllwing cultures .
Paper Cutting . The paper , usually red , is flded 3 it is cut with scissrs . The mst cmmn pictures are flwers , animals , and things abut Chinese histry . It 4 easy but it may be difficult t d .
Martial Art . Tai - chi , 5 cmes frm China , is ppular with many peple . It is a frm f physical exercise that 6 ur mind and bdy in balance and cntrl . It ' s slw and calm .
Ancient Pem ." May we all be blessed with lngevity (). Thugh miles apart , we are still able t 7 the beauty f the mn tgether ." was written t Su Zhe by Su Shi , a pet during the Sng Dynasty .
Flk Music . Abing ' s The Mn Over a Funtain is a piece f music which all the great erhu masters play and praise . It has becme ne f ur natin ' s 8 .Its sad beauty 9 peple recall their wn painful experiences .
Traditinal Festival . Chinese peple have been celebrating the Dragn Bat Festival fr centuries . It falls n the 5th day f the 5th lunar mnth .10 this day , peple watch the bat races and eat zngzi .
1. A . with B . in C . by D . at
2. A . matching B . t match C . matched D . match
3.A. since B . ag C . after D . befre
4. A . sund B . are sunded C . sunds D . sund
5. A . that B . what C . when D . which
6.A. train B . trains C . is trained D . are trained
7. A . share B . gain C . bring D . wn
8. A . suls B . spirits C . treasures D . symbls
9.A. gets B . takes C . carries D . makes
10. A . In B . At C . By D . On
四、阅读练习
An E-bk ( als referred t as an electrnic bk ) is a digital versin f a print bk that yu dwnlad and read . But if yu want t read an E-bk , yu must have an E - bk Reader , which is a kind f free sftware used by yur cmputer . Make sure yu have installed the apprpriate Reader befre yu dwnlad yur -bk frm the Internet . The sftware allws yu t turn the wrds n the screen int the size yu like . It als helps yu turn pages and change yur viewing ptins。
E-bks are a fun alternative t regular bks . Yu can dwnlad them t any cmputers and create yur wn library f hundreds f titles . If yu lad them nt yur prtable cmputer , yu can take them with yu when yu travel . Sme E-bks are even interactive !
Best f all , when yu rder an E-bk , there is n waiting and n shipping charges . The amunt f time it takes t dwnlad yur E-bk depends n the speed f yur cnnectin and the size f yur E-bk .
1. Frm this passage , we learn that an E-bk .
A . can be fund in any library B . can be read directly frm the Internet
C . can be read by anyne wh has a cmputer
D . can be read when special sftware is installed
2. Frm this passage , we can learn that
A . yu can read an E-bk n a laptp when yu travel
B . yu can rder an E-bk using the E-bk Reader
C . the E-bks rdered have t be shipped t yu
D . it takes a lt f truble reading an E - bk
3.Which f the fllwing statements is TRUE ?
A . An E-bk is rdered as a print bk .
B . The size f the wrds in an E-bk cannt be changed .
C . The dwnlading time is decided by the E - bk ' s size .
D . There is less fun reading an E - bk than a print bk .
4. The E-bk Reader is used fr .
A . reading an E-bk yu ' ve dwnladed B . turning a print bk int a digital versin
C . dwnlading an E-bk frm the Internet D . cpying an E-bk nt a prtable cmputer
5. The passage is mainly abut .
A . a better way t dwnlad an E-bk B . a new kind f bk - the E - bks
C . the new versin f E-bks D . the fun f reading E - bks
Unit 4 Custmer Service 单元练习四
一、英汉互译
1 Thank yu fr yur trust in ur cmpany.
2 It happened that there was anther cmpany wh rdered similar leaflets in the same district as yur cmpany.
3 The staff wh was in charge f the delivery put the wrng address sheet n the package and thus caused the prblem.
4 Since we have been partners fr s lng, we’ll try ur best t wrk ut a better slutin fr yu.
5 T express ur sincerity, we prmise t give yu a 5% discunt fr all the leaflets we may make fr yu in the future.
6.I hpe yu will send the right leaflets tmrrw.
7. We were surprised t find the leaflets were nt urs when we pened the package.
8.Yur staff must have made a mistake abut the address.
9. Even if yu can send us the right leaflets tmrrw, the delay will cause us a big lss.
10. I hpe yu can reduce the price a bit t make up fr the lss.
11. We hpe yu can give us sme discunt fr future rders.
二、补全句子
1．自那之后，他们再也无法与观众交流。
Since then , they have lst their ability t the audience .
2．他太忙了，在这等他怎么样？
He is t busy , and fr him here ?
3．紫禁城坐落于北京。
The Frbidden City Beijing .
4.你可以依靠他做出正确的选择。
Yu can depend n him t .
5.我的努力以彻底失败告终。
My effrts ttal failure .
6.中国在许多领域与许多发展中国家建立了伙伴关系。
China has partnered with a lt f develping cuntries .
7．自那之后，他们再也无法与观众交流。
Since then , they have lst their ability t the audience .
8．他太忙了，在这等他怎么样？
He is t busy , and fr him here ?
参考答案：
Unit 4 Custmer Service 单元练习 一 课文填空
一、根据汉语提示补全对话中的句子。
1.have this sprts watch refunded 2.seems t 3.a blank screen 4.Even if
5.incnvenience 6.receipt，under guarantee 7.checked 8.patience
9.exchanged 10.sign yur name
二、用括号中动词的恰当形式补全课文
1.delivered 2.express 3.carelessness 4.delivery 5.been 6.wrk ut
7.slutin 8.mentined 9.delayed 10.sincerity
三、用合适的介词填空
1.arund 2. fr 3. t 4. fr 5.ut 6. at 7n 8.t 9.in 10.as
用所给词的适当形式补全句子。
1make sure 2 check 3check ing 4 charge 5delay 6delayed
7 charge 8make sure 9 aplgy 10prmise
Unit 4 Custmer Service 单元练习二 状语从句练习
一、1. when; 2. as sn as; 3. as; 4. thugh; 5. Wherever; 6. because; 7. Since; 8. whenever;
9. Since; 10. because; 11. s that; 12. thugh; 13. as; 14. that; 15. than; 16. Even if; 17. that; 18. as
二、1~5 CADAC 6~10 ABCBA 11~15 DDCAB 16~20 DABAD
21~25 CABBA 26~30 BCCBD 31~35 BACDD 36~40 ADCDD
41~45 CCBAD 46~50 DBCBD
Unit 4 Custmer Service 单元练习三
一、单词拼写
1. arranged 2. damage 3. mentin 4. reduce 5. request
6. aplgy 7. check 8. delivery 9. exchange 10. incnvenience
11. patience 12. prmised 13. receipt 14. sincerity 15. slutin
二、情境交际练习 1-5 CFBDE
三、完型填空练习 1-5ADDCD 6-10 BACDD
四、阅读理解练习 1-5 DACCB
Unit 4 Custmer Service 单元练习四
一、英汉互译
1 感谢您对我们公司的信任。
2 碰巧有和贵公司在同一区域的另一家公司订购了类似的传单。
3负责送货的工作人员把错误的地址单放在包裹上，从而造成了问题。
4 作为长期合作伙伴，我们会尽己所能提出更好的解决方案。
5 为表达我们的诚意，我们承诺今后贵公司在我公司定制的所有宣传页均享受九五折的价格。
6.我希望你们明天能寄出正确的传单。
7.当我们打开包裹时，我们惊讶地发现传单不是我们的。
8.你们的工作人员一定是把地址弄错了。
9.即使你们明天能寄出正确的传单，延误也会给我们造成很大的损失。
10.我希望你们能降低一点价格来弥补损失。
11.我们希望你们能为我们以后的订单提供一些折扣。
二、补全句子
1.cmmunicate with 2.what abut waiting 3is lcated in
4.make a right chice 5. ended in 6.in many fields
7.cmmunicate with 8.what abut waiting
Check make sure delay charge prmise aplgy
A . I dn ' t think s . B . Hw abut shpping nline ?
C . I was shpping at that time . D . Yes , it ' s very cnvenient .
E . Let ' s try it next time ! F . Hw lng did it take yu ? G . Where have yu been ?
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