应用文写作之投诉信 课件-2025届高三英语一轮复习

这是一份应用文写作之投诉信 课件-2025届高三英语一轮复习，共24页。PPT课件主要包含了Homework等内容，欢迎下载使用。
The cnversatin between custmer and seller
What d yu think f the seller 's attitude and the quality f this stuff?
irrespnsible
bad-tempered
the seller 's attitude and the quality f this stuff?
What can I d t slve this prblem?
Pssible slutins
投诉信，是公民对某项服务或者商品发生不满时，所写的具名或匿名书面材料。A letter f cmplaint is a written dcument written by a citizen wh is dissatisfied with a service r cmmdity.
What is the definitin f cmplaint letter?
What is the frmat f cmplaint letter?
Expectatin: What result am I lking fr ?
Main bdy: The main reasns why d I need t make these cmplaints?
Useful expressins
Dear ________，I am ________ (自我介绍). I feel bad fr trubling yu ,but I am afraid that I have t make a cmplaint abut ________ (抱怨的事情)．
Dear sir，I am Li Hua . I feel bad fr trubling yu ,but I am afraid that I have t make a cmplaint abut my sweater ．
The reasn fr my dissatisfactin is ________ (总体介绍). In the first place, ________ (抱怨的第一个方面). In additin, ________ (抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)t make this cmplaint letter.
The reasn fr my dissatisfactin is the quality f the clthes / that the sweater is cmpletely different frm yur advertisement. In the first place, the clr is nt my type and it is t ld fr me. In additin, the quality f this sweater is very pr. Under these circumstances, I find it necessary t make this cmplaint letter.
I wuld appreciate it very much if yu culd________ (提出建议和请求), and I wuld like t have this matter settled in ________ (设定解决事情最后期限)．Thank yu fr yur cnsideratin and I will be lking frward t yur reply.Yurs sincerely,Li Ming
I wuld appreciate it very much if yu culd ffer sme useful tips and I wuld like t have this matter settled in three days. Thank yu fr yur cnsideratin and I will be lking frward t yur reply.Yurs sincerely,Li Ming
投诉信:汤姆在一家商店购得劣质商品，遂与营业员交涉。但该营业员对他态度粗暴，不予受理，汤姆为此向经理写一封投诉信。
Dear Manager, I feel s srry fr trubling yu, but I am afraid that I have t make a cmplaint abut the TV that I bught frm yur shp last week. At first, I brught a TV and tk it t my hme. Then, I turned it n. Strangely, I fund it didn’t wrk prperly. S I tk it back t the shp and tld the assistant what had happened. What made me annyed mst is that the seller in yur shp shuted at me rudely and refused t examine it. I hpe yu will lk int the matter and give me a reasnable explanatin. I am waiting t knw hw yu will deal with it.Sincerely yurs,Tm
Dear sir, I'm srry t truble yu. l have t make a cmplaint, Beacause f I bught the T-shirt yesterday. Here is my reasns.
Dear sir, I'm srry t truble yu. l have t make a cmplaint, Beacause (f) I bught the T-shirt yesterday. Here is(are) my reasns.
When l received the T-shirt, I fund that it's clr is ugly. In additin,the T-shirt was different frm the advertisement. S,l lked fr the merchant t talk abut this thing. Unfrtunately, his attitude was negative and he ignred my feelings. l feel terrible yesterday and l dn’t knw hw t deal with this thing. The reasn why l want t cmplain is the merchant’s pessimistic attitude.
When l received the T-shirt, I fund that it's clr is (was) ugly. In additin,the T-shirt was different frm the advertisement. S,l lked fr the merchant t talk abut this thing. Unfrtunately, his attitude was negative and he ignred my feelings. l feel(felt) terrible yesterday and l dn't(didn't) knw hw t deal with this thing. The reasn why l want t cmplain is the merchant’s pessimistic attitude.
In a wrd, l hpe l can get a new T-shirt in three day. What's mre, I'm lking frward t receive the merchant’s aplgy.Sincerely yurs,Tm
In a wrd, l hpe l can get a new T-shirt in three day(days). What's mre, I'm lking frward t receive(receiving) the merchant’s aplgy.Sincerely yurs,Tm
What have yu learnt frm this lessn?
★ Cmpulsry task:假如你是李华,上周你在网上购买了一个行李箱,但是收到后发现存在质量问题,请你给该网站负责人Mr Smith写一封信,内容包括:1.反映质量问题;2.你的诉求。注意:1.词数:80左右;2.可适当补充细节,以使行文连贯。