外研版 (2021)职业模块 服务类Unit 1 May I Have Your Name Please?Warming Up精品课堂检测
展开一、用英语写出下列单词和词组
1. 求职面试 2. 有预约
3. 填写登记表4. 核实
5. 有空的6. 乘电梯
7. 多功能打印机8. 弹出
9. 安装 10. 打开文档
二、补全对话
A: Excuse me. I’m cming fr a jb interview.
B: 1. _______________________________
A: Yes, my name is Zhang Xialin.
B: 2. ________________________
A: Yes, I was infrmed t meet Mrs White in Rm 401 at 10 ’clck, May 7.
B: Wait a mment, please. 3. ________________________ And wuld yu fill in this frm, please?
A: OK. N prblem.
B: Miss Zhang, 4. ____________________
A: Hw can I get t Rm 401?
B: Yu can take the lift t the furth flr, then turn right. 5. ____________________________
A: I see. Thank yu very much.
B: Yu’re welcme.
三、连词成句
1. with, is, the, anything, there, wrng, cmputer (?)
___________________________________________________________________________
2. sure, is, printer, yur, make, cmputer, cnnected, that, with, the (.)
___________________________________________________________________________
3. have, right, the, installed, yu, printer (?)
___________________________________________________________________________
4. can, page, chse, want, t, yur, then, yu, hw, yu, lk (.)
___________________________________________________________________________
5. n, frm, nthing, printer, came, wnder, ut, the (.)
___________________________________________________________________________
四、名人名言
第二课时
一、词义配对
1. upcmingA. a sectin f a large rganizatin
2. memB. a shrt fficial nte frm ne persn t anther in the same
rganizatin
3. staffC. right r apprpriate fr a particular purpse r ccasin
4. departmentD. ging t happen sn
5. suitableE. all the wrkers emplyed in an rganizatin
二、单项选择
1. — What are yu ging t d?
— ___________
A. I have breakfast.B. I am ging t take a break.C. It is raining.
2. The activity ___________ by the student unin next mnth.
A. is rganisedB. will rganiseC. will be rganised
3. We expect yu ___________ ur party tmrrw.
A. jinB. t jinC. jined
4. Can yu infrm him ___________ the latest news?
A. abutB. atC. t
5. Please remind her __________ the dr befre she leaves.
A. lckB. lckingC. t lck
6. All the students will __________ at the schl gate in the early mrning.
A. get B. gatherC. g
7. The meeting will _________ fr three hurs.
A. lastB. keep C. be
8. Dn’t frget __________ yur table befre yu leave.
A. cleanB. cleaningC. t clean
9. Linda is busy __________ the staff meeting.
A. arrange frB. arranging frC. arranging
10. —We have little printing paper.
—I will ___________ sme right away.
A. rderB. tidyC. finish
三、完形填空
Team building is a prcess that develps cperatin and teamwrk 1 a wrk unit. T cnstitute an effective team, its members must 2 a cmmn gal, have respect fr each ther, and be mtivated t use the strengths f 3 member t achieve their bjectives.
Many businesses frm teams fr varying purpses. Fr an effective team, time shuld be established fr getting acquainted and the 4 f ideas. Frm the emplyee’s pint f 5 , being part f a team usually prvides a sense f lyalty and wnership.
Thrugh activities 6 as team building exercises, individuals can 7 brainstrming, cllabratin, creativity, trust, and feedback. Mst f these activities fcus 8 areas such as prblem slving, rganizatinal develpment, and cnflict reslutin.
Cmmn activities 9 rpes curses, a field day f team games and exercises. Team building events als include a cmpany’s celebratins arund 10 , such as a Hallween cstume cntest r a New Year party.
1. A. nB. atC. utD. within
2. A. shareB. cmeC. believeD. lk
3. A. allB. eachC. neD. nne
4. A. bringB. changeC. exchangeD. share
5. A. viewB. ideaC. pininD. review
6. A. knwB. knwnC. t knwD. knwing
7. A. takeB. putC. giveD. practise
8. A. inB. nC. atD. f
9. A. includeB. includedC. includesD. including
10. A. sprtsB. friendsC. hlidaysD. seasns
四、将下列句子翻译成中文
1. The team building will last fr tw days.
_______________________________________________________________________
2. I must deliver training t the new receptinist.
_______________________________________________________________________
3. If I have time, I will arrange fr smene t clean the windws.
_______________________________________________________________________
4. Please remind the staff t bring everything they need t stay vernight at the htel.
_______________________________________________________________________
5. The team building will be rganised by the Human Resurces Department next weekend.
_______________________________________________________________________
第三课时
一、圈出与酒店相关的八个单词和词组
二、选词并用适当形式完成对话
A: Hell, Ann. This is Tm frm the Sales 1. . Culd yu help me t bk a restaurant fr a dinner party?
B: Sure. Fr hw many peple?
A: 30 2. .
B: When will yu hld the party?
A: On the evening f May 8, starting frm 6 pm.
B: OK. D yu like a Chinese restaurant r a 3. ne?
A: Either is OK, but a restaurant 4. buffet wuld be better.
B: Are there any special 5. fr sme activities?
A: Yes, we wuld like t have a 6. rm fr leisure activities, such as singing and games after dinner.
B: OK, What’s yur 7. ?
A: Abut RMB 260 yuan 8. head, n mre than 8000 yuan in 9. .
B: I see. I’ll call yu back as sn as I have 10. a restaurant.
三、按照要求改写句子
1. This restaurant mainly serves Chinese fd. (用被动语态)
2. This restaurant has tw dining halls and ten separate dining rms. (用there be 句型)
3. The buffet csts 168 yuan per head fr lunch. (用It takes… t eat…)
4. Happy Restaurant is cheaper than Fancy Restaurant. (用expensive)
5. I prefer Happy Restaurant. Happy Restaurant is mre suitable. (用连词合并句子)
四、阅读理解
1. What’s the name f the htel?
2. Where is the htel?
3. Hw many places are there fr dining?
4. What can yu d in the fitness centre?
5. Hw many peple can the largest meeting rm hld?
第四课时
一、搭配短语
1. greetA. cmpany brchures
2. dressB. a gd impressin
3. speakC. visitrs
4. prepareD. plitely
5. leave E. smartly
二、将下列中文翻译成英文
1. 接待区2. 普遍原则
3. 消磨时间4. 着装要求
5. 职业装6. 干净整洁
7. 沟通礼仪8. 转接电话
三、改写句子
A receptin area is used t greet visitrs.
A receptin area is visitrs.
Different peple dress differently, but they all lk neat and tidy.
different peple dress differently, they all lk neat and tidy.
It is necessary fr a receptinist t be calm and patient.
It is necessary a receptinist calm and patient.
Visitrs can learn abut the cmpany thrugh cmpany magazines.
Cmpany magazines can visitrs learn abut the cmpany.
We can make a gd impressin by fllwing the rules. (提问)
can we make a gd impressin?
四、补全短文
Business wear fr the French tends t be n the frmal and cnservative side. 1. __________ And fr men, it means traditinal business suit. Here are sme mre tips:
Dress simply but elegantly.
If yu receive an invitatin fr a wrk event that requires “infrmal wear”, dn’t take it t mean jeans and shirt. 2. _________
When in dubt as t what t wear, take a cue frm yur ffice mates and dress in the level f frmality as they d.
Business wear tips fr wmen
Cnservative suits and wrkplace-apprpriate dresses are great fr everyday ffice wear. 3. __________
Always dress within the bunds f gd taste while thrwing in sme chic style, like French wmen d.
Makeup shuld be at a minimum, putting mre emphasis n skincare.
Pick accessries carefully. 4. _________
Business wear tips fr men
5. _________ The key is t buy the best quality yu can affrd, and make sure the cut suits yu prperly.
Generally, French men dn’t lsen up their ties and take ff their suit jacket when settling dwn in the ffice r in a bar r restaurant.
五、阅读理解
A
Business Meetings in China
In China, it is assumed that the first persn that enters the rm is the head f the grup. Imprtant guests are usually escrted t their seats. If the meeting rm has a large central table, the principal guest is likely t be seated directly ppsite the principal hst.
When exchanging business cards, hld ut yur card using bth hands with the writing facing the recipient. Cards shuld always be exchanged individually (ne-n-ne). Never tss r “deal” yur business card acrss the table, as this is cnsidered extremely rude.
Receive a business card with bth hands and scan it immediately fr vital infrmatin. Then lay the card in frnt f yu n the table. It is demeaning t put smene’s card directly int yur pcket withut lking at it first.
Meetings begin with small talks. Resist the temptatin t get dwn t business right away.
判断正误 (T/F)
( ) 1. The first persn that enters the rm is always the head f the grup.
( ) 2. The principal guest is likely t be seated directly ppsite the principal hst at a large central table.
( ) 3. It is rude t tss the business card acrss the table.
( ) 4. Bth hands shuld be used when hlding ut and receiving business cards.
( ) 5. Peple shuld get dwn t business in meetings right away.
B
Business Etiquette
The Origin f Business Etiquette
Western business etiquette can be traced t the French ryal curts in the 17th century as a strict guide t scial and business behaviur.
Since Western Zhu Dynasty, the ancient Chinese etiquette has cme int being. In the Spring and Autumn Perid, the etiquette system was established. Then it was carried frward by Cnfucius and it has been influencing Chinese sciety fr mre than 2000 years.
The Functins f Business Etiquette
Prfessinal behaviur helps build strng relatinships amng managers, staff and clients because prper etiquette pleases thers as they think they are respected and valued.
A gd wrking envirnment is fstered by gd business etiquette. When management and wrkers treat ne anther with the respect and sensitivity dictated by gd business manners, a psitive wrking atmsphere is created.
The individual wh knws what t say and hw t behave is the ne with fine business etiquette, and it shws ne’s self cnfidence.
Taking business etiquette seriusly will help prevent misunderstandings, because prper etiquette requires everyne t interact prfessinally with ne anther and t cmmunicate clearly and hnestly. Managers wh always speak n a prfessinal level with emplyees need nt fear making inapprpriate remarks as they guard against casual type f interactins.
Business Etiquette
8. Build
9. Fster
7.
(French)
10. Prevent
Chinese
Origin
rigin
6.
. Shw ne’s self cnfidence
根据文段结构完成思维导图
A. I’ll call Mrs White t see if she is available nw.
B. It’s the first rm n yu left.
C. May I have yur name, please?
D. Mrs White is ready t see yu nw.
E. D yu have an appintment?
Attitude is a little thing that makes a big difference. —Winstn Churchill
态度是小事,但能造成很大区别。——温斯顿·丘吉尔
Well dne is better than well said. — Benjamin Franklin
说得好不如做得好。——本杰明•富兰克林
Yu have t believe in yurself. That’s the secret f success. —Charlie Chaplin
人必须有自信,这是成功的秘密。——查理•卓别林
If yu can dream it, yu can d it. —Walt Disney
如果你有梦想,你就能做到。——华特•迪士尼
Prblems are nt stp signs, they are guidelines. —Rbert H. Schuller
问题的出现不是让你止步不前,而是为你指明方向。——罗伯特•舒勒
aqbuffetactdrinkapfdivyrecreatinrmnewfacilitybtablezugdininghallexsnackjg
separate per budget altgether serve
Western ttal bk requirement department
A. Pair them with gd quality shes and bags.
B. Fr wmen, that means n verly sexy ffice wear.
C. Chse gd quality suits in dark clurs.
D. Casual scial gatherings still require tastefully crdinated utfits.
E. Wear nthing that jiggles when yu walk.
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